Patient Information

Patient Information

Please find below all the information you need to know about Pyrmont Doctors.  If you can’t find what you are looking for please contact the clinic on 8999 0550.

Fees

  • GP Appointments

    GP Appointments:

    Telehealth:

    Medicare/DVA Card: Bulk Billed
    Non Medicare Card Holder: $40 per 15 min Consult

    Face to Face:

    Medicare/DVA Card: Bulk Billed
    Non Medicare Card Holder: $95 per 15 min Consult ($135 per 30 min consult)

    Procedures:

    Cervical Screening Test (CST) – Pap Smear – Out of pocket $50
    Procedures (Implanon Removal/Insertion & Skin resection)- Out of pocket $50

     

  • Dietitian

    In Person:

    Medicare/DVA Card with a Chronic Disease Referral from GP: Initial Visit – $100 (out of pocket $46)
    Medicare/DVA Card with a Chronic Disease Referral from GP: Follow up visits – Bulk Billed
    Non Medicare Card Holder: Initial Visit – $100 (New Patients)
    Non Medicare Card Holder: $70 (Follow Up)
  • Podiatrist

    In Person:

    Medicare/DVA Card with a Chronic Disease Referral from GP: Initial Visit – $85(New Patients)
    Medicare/DVA Card with a Chronic Disease Referral from GP: Follow up visits – $75
    Non Medicare Card Holder: Initial Visit – $85 (New Patients)
    Non Medicare Card Holder: Follow up visits – $75
  • Psychologist

    In Person:

    Medicare/DVA Card with a Chronic Disease Referral from GP: Initial Visit – $74 (out of pocket)
    Medicare/DVA Card with a Chronic Disease Referral from GP:  Follow up visits – $74 (out of pocket)
    Non Medicare Card Holder: Initial Visit – $200
    Non Medicare Card Holder: Follow up visits – $200
  • Osteopath

    In Person:

    Medicare/DVA Card with a Chronic Disease Referral from GP: Initial Visit – $130 (out of pocket $76)
    Medicare/DVA Card with a Chronic Disease Referral from GP: Follow up visits – $105 (out of pocket $51)
    Non Medicare Card Holder: Initial Visit – $130
    Non Medicare Card Holder: Follow up visits – $105
  • Cancellations

    If you no longer need this appointment, kindly call 02 8999 0550 to cancel your appointment. This will allow access for patients in need. Two hour notice is required. $50 – No Show fee may apply.

     

 

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Urgent out of ours medical assistance:

If you are unable to attend the practice during consultation hours, or you fall sick outside of these hours, please ring the National Home Doctor Service on 13 74 25 (13 SICK). The National Home Doctor Service are a bulk billing service. In an emergency, you should call the ambulance on 000.

Recalls and Reminders:

We endorse the Government sponsored recall system for PAP Smears, Breast Screening and Immunisations. We encourage you to participate. For any test results you are required to make a follow up appointment with your doctor. Results usually take 2-3 days to come back.

Request for Results, Prescriptions and Referrals

It is preferred that an appointment is made with a Doctor to obtain these items. This will ensure that they are appropriately prescribed and properly recorded.

Privacy and Confidentiality

This practice adheres to the national privacy principles, which ensures that your privacy and confidentiality is maintained. Your medical record is a confidential document. It is the policy of this practice to maintain security of the personal health information at all times and to ensure that this information is only available to authorised members of staff. Patients seeking a copy of their medical records/results or requesting a transfer of medical records to another practice must see reception to complete the required documentation.

Interpreter Service

Patients who do not speak English, or who are more proficient in another language, can ask reception to book a professional translator to attend their consultation. This is a free service (131450).

There is also a free interpreting service for patients who are deaf and use Australian Sign Language (AUSLAN). Contact the National AUSLAN Interpreter Booking and Payment Service (NABS) on 1800 246 495 or visit the NABS website for further information.

Feedback and Complaints

If you have any problems with any aspect of our Practice, whether it concerns the Doctors, staff, rooms, phone line, privacy or any other area, we welcome your feedback. You can speak to one of our Doctors, staff members or email info@pyrmontdoctors.com

Cancellation Policy

If you no longer need this appointment, kindly call 02 8999 0550 to cancel your appointment. This will allow access for patients in need. Two hour notice is required. $50 – No Show fee may apply.

Image based prescriptions

Image based prescription are now valid in NSW.
Our Policy on the steps for image-based prescribing and dispensing are:

  1. Prescriber issues a prescription, including a physical handwritten signature
  2. Prescriber sends an image-based prescription to the patient’s pharmacy of choice by MMS or email
  3. Pharmacist dispenses the prescription, prints a copy and endorses it as per usual
  4. Pharmacist arranges delivery or pick up
  5. Pharmacist keeps any repeats and all prescriptions for two years.

We are requesting PHARMACIST to send us Reply paid postal envelope to “Pyrmont Doctors 50 Union Street Pyrmont 2009” with List of Patient Names. We will post physical scripts on a fortnightly basis back to you.  Please DONOT ASK PATIENT TO PICK UP FROM THE PRATICE to minimise the Corona Virus Spread.
More Info: https://www.health.nsw.gov.au/pharmaceutical/pharmacists/Pages/image-based-prescriptions.aspx

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